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Requirements concept for process controlling of data measuring points
Project duration: 2 months
Brief description
Further development in process controlling. Creating functional requirements for technical implementation of measuring points for calculating KPIs (key performance indicators).
Supplement
On the basis of the preliminary results of a process controlling showcase, the key figures to be measured, the data availability determined and the requirements of the calculation logic are analyzed. In the second step, the results are transferred to the requirements specification.
Subject description
The aim is to enable comparative evaluation, across interfaces, between process sections and across relevant process levels, process variants and product criteria. The best possible support is to be provided to process owners, by means of suitable recording and storage options, and by providing data.
Overview
- Branchen energy
- Fachaufgaben BPM: process optimization, business analyses, business process analysis, business process management, Controlling, Customer Relationship Management (CRM), documentation, gas trade, management information system (MIS), measurement data, Monitoring, operative controlling, process analysis, process management, Reporting, requisitions
- DV-Aufgaben Business Process Management
- Systemumgebungen organizational consulting, standard software: CRM systems
- Vorgehensmodell customer standard
Project period01.12.2015 - 05.02.2016
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