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Sales support thanks to collection of statistical data

This IT project is part of our digitalization and optimization of our customers’ IT landscape. Through targeted measures, we promote technological progress, optimize cross-system processes and create a sustainable basis for future developments. Our IT reference projects serve as a basis for orientation. They support the reusability of tried and tested concepts as part of project implementation.

Project duration: 7 months

Brief description

Improving tracking of the new consulting process by providing additional information. This information comes from the requests and suggestions that arose during the consultation. BI is responsible for further processing of the extracted data.

Supplement

The existing procedure for determining the statistical data is enhanced to include assignment to the consultation. The necessary queries and data storage take place in an SQL Anywhere database.

Subject description

A suitable set of data is required in order to determine how efficient sales processes are and to optimize them. This data can consist of the number of suggestions and the resultant requests, connected to the customer dialogs that took place, among other information.

IT project data

Project period01.01.2010 - 31.07.2010

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Björn Huppertz

Head of Financial Services

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We provide information on the handling of the data collected here in our privacy policy.

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We provide information on the handling of the data collected here in our privacy policy.

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We provide information on the handling of the data collected here in our privacy policy.