Service reporting

Increasing expectations of the quality of reports for the machine servicing area (repairs, maintenance, etc.) make it necessary to create suitable standards and the technical prerequisites for reporting. From a functional perspective, it is important to provide solutions for the issues: reproducibility, history management, presentation, data quality, target/actual analyses, key business figures, aggregation and analysis options, in particular. The more technical requirements involve questions of the authorization concept, user interface and which reporting tool to use. The results compiled here will later form the basis for information management in the company.