15. March 2022

LOUT: “BKK Pfalz: Anna explains care”

LOUT from 15.03.2022

At BKK Pfalz in Ludwigshafen, bots, avatars and interactive video advisors take over the 24/7 shift and ensure that the insurance company is “always on”. Brand new: the interactive video advice assistant “Anna explains it”, developed in collaboration with the Mannheim-based IT consultancy PTA GmbH.

Robert Fischer

Marketing Manager

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