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Complaints database
Project duration: 2 months
Brief description
Design and development of a complaints database for the sales and distribution department.
Supplement
A service provider is responsible for warehousing and dispatching goods to customers. In order to identify and improve the error rate in deliveries, the sales and distribution departments need a database in which complaints are recorded and assigned to an originator, measures are defined, the processing status is entered and evaluations are carried out.
Overview
- Branchen automotive industry
- Fachaufgaben complaints processing, sales and distribution
- DV-Aufgaben customised software new development
- Systemumgebungen Client/Server
- Vorgehensmodell PTA project manual
- Datenbanken MS Access
Project periodProjektzeitraum01.05.2002 - 28.06.2002
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