Archive software integration

Direct access to all information is important when it comes to improving customer service and ensuring the quality of customer support. Short processing times for business transactions are also important. One simple way of improving the situation in these areas is to introduce the option of electronic archiving with the help of a document management system. This connection to the agency management and information system gives users the opportunity to scan printed documents and directly allocate them to a customer in the system. The implementation of a mobile formula bar also gives representatives offline access to the documents in the electronic files.