This IT project is part of our digitalization and optimization of our customers’ IT landscape. Through targeted measures, we promote technological progress, optimize cross-system processes and create a sustainable basis for future developments. Our IT reference projects serve as a basis for orientation. They support the reusability of tried and tested concepts as part of project implementation.
This is one of 4828 IT projects that we have successfully completed with our customers.How can we support you?
Call center portal for PIN/TAN management
Project duration: 1 year, 4 months
Brief description
Creating a call center portal for PIN/TAN management of online customers.
Supplement
To manage online customers, software with the following functions must be developed for a call center: identifying online customers by searching, based on personal and contractual data; registering online customers; blocking PIN; blocking TAN; unblocking PIN; creating and delivering new PIN or TAN letters.
IT project data
- Industries insurance
- Specialist tasks access control, Call Center Management, customer management, portals
- DP tasks customised software new development
- System environments Enterprise Application Integration (EAI), Internet/Intranet, Middleware, multitier-architecture, Service-Oriented Architecture (SOA)
- Procedure model agile software development
- Programming languages Java
- Development and test tool JAX-RS, JAX-WS, JEE
- System software IBM WebSphere Application Server
- Middleware and frameworks Activiti BPM, Apache Camel, Java Server Faces (JSF), Spring
Project period01.09.2010 - 31.12.2011
Customers who trust us
Have we sparked your interest ?
