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Call center portal for PIN/TAN management

Project duration: 1 year, 4 months

Brief description

Creating a call center portal for PIN/TAN management of online customers.

Supplement

To manage online customers, software with the following functions must be developed for a call center: identifying online customers by searching, based on personal and contractual data; registering online customers; blocking PIN; blocking TAN; unblocking PIN; creating and delivering new PIN or TAN letters.

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Joachim Schütter

Key Account Manager

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