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ClearSales introduction
Project duration: 10 months
Brief description
Imlementing the Clarify Sales modules in a subsidiary of an internationally active diagnostic equipment manufacturer. Implementing these modules requires an analysis of the current sales business processes and modifying these processes. The project also includes structuring an interface to the data warehouse and developing a mobile, PDA-based access option for field staff.
Supplement
As part of the implementation, the old data is migrated and the interfaces to other systems (e.g. SAP) are revised. The customer's employees are also trained in the new modules.
Subject description
Integrating the sales field staff and the service department, as well as restructuring the customer master data and customer segmenting.
Overview
- Branchen pharmaceutical industry
- Fachaufgaben Customer Relationship Management (CRM), Migration, Mobile Business, sales support
- DV-Aufgaben standard software launch
- Systemumgebungen Mobile Computing, standard software: CRM systems
- Vorgehensmodell Summit-D (PwC)
- Standardsoftware und BI Clarify, Documentum
Project period15.01.2003 - 30.11.2003
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
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