This IT project is part of our digitalization and optimization of our customers’ IT landscape. Through targeted measures, we promote technological progress, optimize cross-system processes and create a sustainable basis for future developments. Our IT reference projects serve as a basis for orientation. They support the reusability of tried and tested concepts as part of project implementation.
This is one of 4842 IT projects that we have successfully completed with our customers.How can we support you?
complaint recording
Project duration: 5 months
Brief description
The Lotus Notes application is used to enter and process complaints for incoming deliveries. The evaluation can be carried out according to different criteria.
Supplement
The application runs decentrally in the individual branches of the company. The data stock of the individual branches is replicated at regular intervals with the head office.
IT project data
- Industries glass / cement / porcelain industry
- Specialist tasks complaints processing, dispatch, supplier assessment
- DP tasks customised software new development
- System environments Client/Server
- Databases Lotus Notes Database
Project period01.03.2003 - 18.07.2003
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