Menu
This is one of 4545 IT projects that we have successfully completed with our customers.How can we support you?
CRM – ESB – web portal interface
Project duration: 4 months
Brief description
In the course of this project, an interface is created to supply the customer portal with customer, system and order data from the central CRM system. The CRM system is the leading system for customer, system and order data. These data are first transferred to the customer portal after a CRM user is approved. Then, all changes to the relevant data are automatically sent to the customer portal.
Supplement
The CRM system is hosted by the PTA subsidiary DATIS, while PTA is responsible for continuous further development of the interface. PTA supervises the requirements analysis for the project in an advisory role, implements the requirements that are relevant to the CRM system, and provides support for live operation of this interface. The data from the CRM system are transferred to the customer portal via an open source Enterprise Service Bus (ESB).
Subject description
The customer portal is an online portal for end customers (B2C) in the energy market.
Overview
- Branchen energy
- Fachaufgaben Controlling, customer service, energy data management, portals, project handling, project planning, Smart Metering, storage
- DV-Aufgaben customised software new development
- Systemumgebungen Client/Server, Enterprise Application Integration (EAI), standard software: CRM systems
- Vorgehensmodell agile software development
- Entwicklungs- und Testtool Microsoft Dynamics CRM 2016 SDK, MS Team Foundation Server TFS, MS Visual Studio .NET,
- Standardsoftware und BI APM (Active Position Manager)
Project periodProjektzeitraum12.04.2017 - 15.08.2017
Have we sparked your interest?
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
© Copyright 2024 PTA GmbH | All rights reserved | Imprint | Privacy | Legal notice | Values & Code of Conduct
