This IT project is part of our digitalization and optimization of our customers’ IT landscape. Through targeted measures, we promote technological progress, optimize cross-system processes and create a sustainable basis for future developments. Our IT reference projects serve as a basis for orientation. They support the reusability of tried and tested concepts as part of project implementation.
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Data delivery to a CRM system from an integrated inventory system
Project duration: 3 years, 9 months
Brief description
The focus is on the support/maintenance and further development of the data supply of the customer's own CRM system from an existing system.
Supplement
The inventory system enables the modification of data. In addition to various initial loads, the delta supply is available, which is based on the DB2 system copy and is currently executed six times a week ( Monday to Saturday evenings). Data is delivered via a specially created data transfer server (DTS), which, in addition to data delivery on an HTTPS basis, authenticates and authorizes users using a token procedure based on Kerberos. On the decentralized CRM system side, the inventory data is incorporated into the existing CRM system largely automatically. This involves regular adjustments to the data format as of a specific date.
Subject description
The connection of the operational inventory management system results in changes to the data model of the decentralized CRM system at regular intervals. These are to be carried out in such a way that existing interfaces for the applications of the CRM system (CRM as such, quotation applications, claims reporting systems, selection systems, etc.) continue to exist as unchanged as possible.
IT project data
- Industries insurance
- Specialist tasks Customer Relationship Management (CRM)
- DP tasks customised software further development
- Procedure model agile software development
- Programming languages C-Plus-Plus, Java, Ruby
- Databases DB2, Sybase SQL Anywhere
- Development and test tool RubyMine, soapUI
- Middleware and frameworks Cloud Foundry, Spring Boot
Project period04.01.2021 - 27.09.2024
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