Development of a high-performance analytics engine for an innovative cloud application

The SaaS application is scalable, configurable and includes fully automated execution of consultations in addition to the creation and processing of consultation processes. In order to design specific use cases as optimally as possible, the newly created analytics component provides figures on which parts of the consultation process are used most intensively, which points lead to a break in usage and how many successful consultations have been carried out. All usage data is processed and displayed in purely quantitative numbers and completely anonymized.