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Digital interactive video consulting assistant for household assistence

Project duration: 7 months

Brief description

An avatar based digital and interactive video consultation is used to present services for supporting household assistence service. This includes showcasing the scope of service. Additionally, options are provided to apply for such services along with conditions that apply.

Supplement

The consulting assistant is implemented as an Angular application connected to a .Net backend. The application allows to create customizable consulting processes. In the project PTA is responsible for project management and consulting for building the use case. Furthermore, PTA supports the conception of a script and is responsible for the implementation of the requirements. For the runtime of the use case, PTA ensures the SaaS operations. For this, containerized application components are deployed to a Kubernetes cluster.

Subject description

The interactive digital video consulting assistant is designed so that the service provider can identify and advise its customers in a personalized manner at any time. Here, the assistent addresses various needs of household assistence and explains the respectively available service spectrum. Additionally, the needed eligibility requirements are explained and interested parties advised to the best fitting channels to apply for any services.

Overview

Project periodProjektzeitraum18.09.2023 - 08.04.2024

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Ole Knudsen

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