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Introduction of a general test process for projects and line operation

Project duration: 6 months

Brief description

To ensure and increase the quality of new and further developments and increased availability in day-to-day operation, a general test process for agile and classic projects as well as line operation will be introduced as part of the project. This includes the definition of the test process itself as well as the creation of document templates such as the test concept and test reports. On the other hand, test managers are coached in the planning and implementation of quality assurance measures during the iterative introduction of the test process. Based on the requirements of the test process, the currently used tool for test planning and execution as well as other ALM tools are evaluated.

Supplement

In the first step, the current quality assurance measures which are used in classic or agile projects as well as in line operation for the introduction, update or new development of applications are examined. Based on the fundamental test process, a test process is defined for the customer, which takes the previous test activities into account. Furthermore, interfaces to existing (ITIL) processes are analysed and defined. Parallel to the test process, a test concept template is created, which is used in the respective projects for the project-related formulation of the test process. The adapted concept specifies which quality-related measures are to be carried out under whose responsibility and at what times during the project. The template supports the creation with hints and examples as well as pre-formulated generally valid passages. In addition, training documents for the creation, execution and evaluation of test cases are created.

Subject description

In the second step, the test process is introduced as a prototype in selected projects and in line operation and defines the test activities for these. During the duration of the projects, the respective quality representatives are closely accompanied and coached in the implementation of the process and the formulation of the concept. Based on the knowledge gained in this way, the templates and training documents are adapted and optimised if necessary. In parallel, the currently used tool for test planning and execution as well as other ALM tools will be evaluated according to the requirements of the new test process. After the result of the evaluation, the existing tool is adapted or a new ALM tool is introduced parallel to the test process. After the prototype phase of the test process and ALM tool, these will be introduced for all new agile and classic projects as well as for line operation. Here, too, those responsible for quality are accompanied and coached.

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