This IT project is part of our digitalization and optimization of our customers’ IT landscape. Through targeted measures, we promote technological progress, optimize cross-system processes and create a sustainable basis for future developments. Our IT reference projects serve as a basis for orientation. They support the reusability of tried and tested concepts as part of project implementation.
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Logistics system: support forum for global support
Project duration: 10 months
Brief description
Introduction and adaptation of a standard forum as per specific customer requirements. The forum is used to support a globally active logistics system.
Supplement
PHP Forum vBulletin Version 3.5.1 (German) is used.
Subject description
An Internet forum is set up to assist the global support of an operative logistics application. User registration is expanded separately for different customers. An option is created for downloading multiple information files is, as is an option for tracking the status of an error message to 1st and 2nd level support. The forum supports various languages.
IT project data
- Industries mechanical and plant engineering
- Specialist tasks Support
- DP tasks standard software launch
- System environments Internet/Intranet
- Procedure model Rapid Prototyping
- Programming languages PHP
- Databases MySQL
- Development and test tool PTA-Testdatenbank
- Standard software and BI vBulletin
- System software VMware
- Middleware and frameworks Apache Webserver
Project period01.10.2005 - 31.07.2006
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