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Logistics system: support forum for global support
Project duration: 10 months
Brief description
Introduction and adaptation of a standard forum as per specific customer requirements. The forum is used to support a globally active logistics system.
Supplement
PHP Forum vBulletin Version 3.5.1 (German) is used.
Subject description
An Internet forum is set up to assist the global support of an operative logistics application. User registration is expanded separately for different customers. An option is created for downloading multiple information files is, as is an option for tracking the status of an error message to 1st and 2nd level support. The forum supports various languages.
Overview
- Industries mechanical and plant engineering
- Specialist tasks Support
- DV tasks standard software launch
- System environment Internet/Intranet
- Procedure model Rapid Prototyping
- Databases MySQL
- Development/ test tools PTA-Testdatenbank
- Standard software vBulletin
Project period01.10.2005 - 31.07.2006
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
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