Master data maintenance for commission settlement

This project creates administration and maintenance options for CRM structures and lists as an important component of an operational CRM system. The most important application cases for structure maintenance are customer structures and sales area allocations to customers and employees. These are then used in analytical CRM to allocate revenues to the corresponding distribution chains, partly to calculate remuneration of field sales personnel. Application cases for list processing are action lists for maintaining customer attributes and annual planning rounds for field sales personnel. The CRM basic functionality, which mainly operates on a transaction-specific basis, must be given further processing options.