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Process modeling and modification of process manuals in a process modeling tool
Project duration: 5 months
Brief description
The business processes of the customer departments, which are recorded in different formats, are entered into a process management tool using a uniform BPM notation. For this purpose, PTA is in constant contact with the customer. The business process modeling software used is Symbio Web. PTA's scope of work is not limited to modeling the processes, but also modifies the templates of the process manuals according to the customer's requirements. In addition, at the customer's request, the software is examined for as yet unused potential in the process representation.
Supplement
The customer has the ambition to document the business processes in a uniform format and uses the business process software Symbio Web for this purpose. One of PTA's core tasks in this customer project is to analyze the existing process documentation of various departments and to model these processes in Symbio Web. Furthermore, the customer departments are supported in their work with Symbio Web. In order to further increase the benefits of Symbio Web for the customer departments, the PTA will examine the software for previously unused functions and check these for their potential uses. The export of customer processes through Symbio Web in the form of process manuals is being further developed by the PTA by modifying the underlying templates according to customer requirements.
Subject description
The documentation of business processes in a uniform digital format not only offers the customer the possibility of automating processes in the future, but also provides the basis for successful quality management and thus for continuous improvement and increased efficiency. Since the individual departments of the customer already have partly different process documentation forms, a constant further development of the use of the tool is of great importance. Among other things, this promotes acceptance of the tool within the company.
Overview
- Branchen energy
- Fachaufgaben BPM: process design
- DV-Aufgaben Business Process Management
- Systemumgebungen Internet/Intranet, standard software: APS systems
- Vorgehensmodell customer standard
Project periodProjektzeitraum01.03.2021 - 31.07.2021
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