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Redesign debtors interface Finland / Rollout Estonia

Project duration: 3 years, 2 months

Brief description

For an internation trading company the debtors interface in Finland is redesigned.The customers may buy with account cards in the stores. The customer sales are gathered. If a certain amount is exceeded a bonus is given to the customer. The correspondence with customer invoices, credit notes and reminders is done by an external service. Date of roll-out is 03.10.2011.

Supplement

Interfaces exist for the dedicated systems Infonet (internet application) and Oscar (pay desk system by Torex). The interfaces uses csv-files. The master data for customers and account cards are expanded by own data fields. For the bonus-/voucher-management an ALV-report is developed.The documents produced in SAP are designed using Smart Forms and SAPscript. The mailing is done by the provider Itella (Finlands post office) and by e-mail in an Itella-Idoc-XML-format for invoices.In this case an e-mail with a pdf-file containing the data in XML is created. These data must be delivered via XML out of the SAP system supplementing the invoices with bon positions, prices, etc.

Subject description

The customer buys with his account card and controls his actual balance via internet (Infonet). The pay desk system (Oscar) transfers the customer sales to SAP Retail where invoice types cash, single and summary account are differentiated. Depending on this invoice type the invoice documents are created (nor for the cash case) using FI bookings.The customer sales are gathered and a bonus voucher is given, which may be used for future purchases. The shipment of the documents uses Idoc-XML. Customer data now may be used for sales-promotion.

Overview

Project period02.01.2010 - 28.02.2013

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Marcus Rödiger, ein Mann mit braunen Haaren und Brille

Marcus Rödiger

Retail sector manager

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