This IT project is part of our digitalization and optimization of our customers’ IT landscape. Through targeted measures, we promote technological progress, optimize cross-system processes and create a sustainable basis for future developments. Our IT reference projects serve as a basis for orientation. They support the reusability of tried and tested concepts as part of project implementation.
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Selection system for customer identification
Project duration: 8 months
Brief description
Selection system for identifying customers and carrying out customer campaigns. A database query module was developed to enable users without any knowledge of SQL to formulate their own queries. Data export of selected customer groups. Creation of new repeat tasks and repeat appointments for selected customer groups.
Supplement
The selection system is part of an existing agency system.
Subject description
Sales and distribution instruments for creating customer groups by means of specific characteristics (selection criteria) in order to contact those groups through campaigns such as form letters, meetings and tasks.
IT project data
- Industries insurance
- Specialist tasks Customer Relationship Management (CRM), Reporting, sales support
- DP tasks customised software new development
- System environments Client/Server
- Procedure model OOA/OOD + SA/SD
- Programming languages Delphi, Object Pascal, Pascal
- Databases Sybase SQL Anywhere
- Operating systems Windows 98
- System software PVCS Tracker, PVCS Version Manager (VM), VMware
- Middleware and frameworks COM
Project period01.03.2003 - 31.10.2003
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