This IT project is part of our digitalization and optimization of our customers’ IT landscape. Through targeted measures, we promote technological progress, optimize cross-system processes and create a sustainable basis for future developments. Our IT reference projects serve as a basis for orientation. They support the reusability of tried and tested concepts as part of project implementation.
This is one of 4813 IT projects that we have successfully completed with our customers.How can we support you?
Support for a workflow systems, basic SAP training courses and development of SharePoint pages
Project duration: 1 year
Brief description
This project involves support for a workflow system that maps the end-to-end process for printed packaging. PTA acts as an interface here between the specialist and department and IT. Other tasks include arranging training courses in the workflow system for the customer's employees. Furthermore, basic training courses are organized for the 'SAP' ERP software, and a team website is developed with in-house SharePoint resources.
Supplement
Support for the workflow system involves recording problems in the specialist departments, analyzing and solving these problems and, if this is not possible, creating a ticket for IT and communicating further with IT in the event of problems. Another task is to modify decision tables used to control the assignment of tasks in the workflow. Key users are trained in meetings regarding enhancements to the software. The basic training courses for the workflow system are provided by a PTA employee. The workflow system has various interfaces to other systems, including SAP. A further task is developing a new team site. The team site is developed on the basis of SharePoint.
IT project data
- Industries pharmaceutical industry
- Specialist tasks packaging mean, shipping, Support, Workflow-Management
- DP tasks customised software support
- System environments Client/Server, Internet/Intranet, standard software: ERP systems
- Procedure model customer standard
- Standard software and BI SAP ERP
Project period12.10.2016 - 18.10.2017
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