This IT project is part of our digitalization and optimization of our customers’ IT landscape. Through targeted measures, we promote technological progress, optimize cross-system processes and create a sustainable basis for future developments. Our IT reference projects serve as a basis for orientation. They support the reusability of tried and tested concepts as part of project implementation.
This is one of 4822 IT projects that we have successfully completed with our customers.How can we support you?
Workshop Potentials and Opportunities Digitalization Sales Energy Services
Project duration: 1 day
Brief description
Like many other municipal utilities, our customer is facing the challenge of digital transformation. Today's energy customers are able to use comparison portals on the Internet to select their service providers and switch providers easily. The company therefore wants to increase customer focus. Within the framework of an initial workshop, both the actual process within the framework of'energy services' as well as the target process to be redefined are recorded and the focus is placed on the customer.
Supplement
For the process recording, Event Storming method is used, in which the Big Picture analysis is conducted on the basis of business events. The method is derived from Domain Driven Design (DDD).
Subject description
In the context of digital transformation, the process of 'energy services' is to be analysed initially. First, the ACTUAL process is started. The TARGET process is then modeled. The follow-up project can be initiated on the basis of the TARGET process modeling.
IT project data
- Industries energy
- Specialist tasks BPM: process design, business process management, digitalization, energy supply, sales and distribution
- DP tasks Business Process Management
- System environments organizational consulting
- Procedure model agile software development
Project period09.05.2018 - 09.05.2018
Customers who trust us
Have we sparked your interest ?
