Workshop Potentials and Opportunities Digitalization Sales Energy Services

Like many other municipal utilities, our customer is facing the challenge of digital transformation. Today's energy customers are able to use comparison portals on the Internet to select their service providers and switch providers easily. The company therefore wants to increase customer focus. Within the framework of an initial workshop, both the actual process within the framework of'energy services' as well as the target process to be redefined are recorded and the focus is placed on the customer.