Connection MS Dynamics to i-Connect (SAP)

The sales staff create a network application for a house connection in MS Dynamics, which can include different divisions (water, gas, electricity, heat). The customer and product data as well as the necessary documents (e.g. basement floor plan, declaration of consent) must be transferred to an external system (i-Connect – SAP). There the data is checked and a status is returned which triggers further processing in MS Dynamics. With the data from i-connect, the employees create quotations that are made available in the interface. Sales reps retrieve these quotes via MS Dynamics and send them to customers from MS Dynamics. Signed quotes are sent back to i-Connect and implementation planning begins. Via the interface, the sales staff receive information about the status of the construction measures in order to be able to provide information to customers.