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CRM system to support sales processes in the healthcare business
Project duration: 7 months
Brief description
The project offers a solution to support sales processes in the region of North America. The following business processes are supported: maintaining customer relationships from the perspective of key account managers, opportunity management, sales, marketing. The project supports the sales methodology of "Miller Heiman."
Overview
- Branchen pharmaceutical industry
- Fachaufgaben customer management, Customer Relationship Management (CRM), Marketing, Opportunity Management, sales and distribution
- DV-Aufgaben standard software development
- Systemumgebungen Client/Server, Internet/Intranet, multitier-architecture, organizational consulting, Service-Oriented Architecture (SOA), standard software: CRM systems
- Vorgehensmodell iterative procedure
- Datenbanken MS SQL Server
- Entwicklungs- und Testtool MS Team Foundation Server TFS, MS Visual Studio,
- Standardsoftware und BI Microsoft Dynamics CRM
Project period01.06.2010 - 31.12.2010
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
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