Replacement of an existing Clarify CRM solution, and migration and rollout of a new MS Dynamics CRM 2011 solution for one of the customer’s international subsidiaries.
Supplement
ETL (Extract Transformation Load) interfaces are developed in the project in order to transfer data from a CRM Clarify System to an MS Dynamics CRM system.
Subject description
The functional background consists of transferring existing CRM processes and data to a new customer management system.