Press
Pfalzwerke continues to optimize its customer service and sales processes. The company relies on NEXOVI, a digital video consulting assistant from PTA IT-Beratung.
IT service provider PTA wants to personalize digital customer service with an interactive video assistant. This leads to a stronger bond between customers and their bank.
The digital video assistant Anna explains to the 170,000 or so people insured with the statutory company health insurance fund BKK Pfalz everything they need to know about long-term care insurance benefits.
At BKK Pfalz in Ludwigshafen, the interactive video advice assistant “Anna erklärt’s”, developed in cooperation with the Mannheim-based IT consultancy PTA GmbH, takes over the 24/7 shift and ensures that the insurance company is “always on”.
The PTA Group has donated 106,000 euros to flood victims for those affected by the flood disaster in North Rhine-Westphalia and Rhineland-Palatinate. Employees throughout the PTA group of companies and its sister company DATIS converted time credits into donations for this purpose.
Artificial intelligence is a longed-for savior for some, a nightmare for others – the truth probably lies somewhere in between. The fact is that AI applications are already more widespread than many people realize.
Increased efficiency is one of the advantages of digital processes. In this interview, Dr. Tim Walleyo explains how artificial intelligence is eliminating more and more simple tasks and why employees will need to be better qualified in the future.
Article on the Lessel appointment in E-3 Magazine, the leading trade journal in the SAP environment. The text appears under the category “People in March 2021”. With the appointment of SAP expert Tim Lessel, the PTA Group aims to develop new growth potential in the relevant teams, consistently build up and expand expertise and further increase awareness in the SAP market.
Even though 2020 was dominated by the coronavirus pandemic, many projects and events were implemented in the ICT industry cluster in North Hesse. In this annual review, the Kassel office of the PTA Group introduces itself on page 14.
In the Rhine-Neckar metropolitan region, the “Smart Production” expert network is driving digitalization forward. The IT consultancy PTA is also contributing its expertise.
